Services

PC and Mac Training · Software Training  · Computer Maintenance  · Security Scans and Updates  · Tools Training and Advice  · Template Design  · Data Management  · Business and Productivity Tools  · Maintenance Services  · Remote Management


Technical Support

  • Routine PC maintenance (software updates, security updates, virus scanning and security check, file cleanup, data backup)
  • Software and hardware installations (printers, scanners, cameras)
  • Tools customization (user-specific setup of your tools and software, selecting appropriate software, template design)
  • Troubleshooting (as needed)

Training

Training can be arranged on an ad hoc basis according to your needs. The list below provides some example of the kinds of sessions that clients have requested in the past.

  • Setup and use email (understanding third-party clients, Gmail, etc.)
  • Create and maintain a blog (setup, adding images, customizing layouts, hosted vs. off-the-shelf tools)
  • Linking social media sites (Facebook, Twitter, LinkedIn)
  • Promoting your business with social media
  • Managing your photographs (download, store, and backup your pictures, online or to a backup disc.)
  • Using online translation tools (using Google Translate from your browser, using Safari’s translated tool, other translation tools. etc.)
  • Create custom reports in Excel (set up and use pivot tables
  • Create templates (labels, accounts, invoices, forms)
  • Automate repeated tasks (using macros)
  • Backup your files and folders (PC or Mac, iPad, phone or tablet)
  • Understanding “The Cloud” (what is it, how do you use it, using tools like Dropbox, iCloud, etc.)

Language Support Services

  • Content and Copywriting
  • Proofreading and Editing
  • Website development
  • Blog creation

Pricing and Packages

Contact me to arrange a quote. Guide prices are:

Onsite training or tech support (onsite) €30/hr
Onsite training or tech support (remote) €25/hr
Callout fee (site visits within 20 miles) €0
Callout fee (site visits >20 miles) €10
Callout fee (site visits >30 miles) Expenses at cost + time charged at  €10/hr

Image credit: iStock.com/Radachynskyi